Terms & Conditions
Effective: 2026-05-24
Important — please read carefully. These Terms include a binding individual arbitration clause and a class-action waiver (Section 17). They affect your legal rights. New users have a 30-day opt-out window to reject the arbitration provision (Section 17.7).
1. Acceptance of Terms
These Terms of Service (the “Terms”) form a legally binding agreement between you and Go Time Games, Inc., a Delaware corporation with its principal place of business in Colorado (“Go Time Games”, “we”, “us”, or “our”). They govern your access to and use of:
-
The websites located at gotime.gg and pbaces.com and any subdomains (the “Sites”);
-
Our mobile and online games, including Pickleball Aces (the “Games”); and
-
Any related products, features, content, and services we offer (together with the Sites and Games, the “Services”).
By creating an account, downloading a Game, accessing a Site, or otherwise using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Services.
1.1 Age requirements
You must be at least 13 years old to use the Services. We do not knowingly permit accounts for users under 13. If we learn that an account was created by someone under 13, we will delete it. See our Privacy Policy for the children’s-privacy details.
If you are between 13 and the age of majority in your jurisdiction (typically 18 in the United States; varies elsewhere), you represent that a parent or legal guardian has reviewed and agrees to these Terms on your behalf and is responsible for your use of the Services, including any purchases.
1.2 Eligibility
You may not use the Services if you are barred from doing so under the laws of the United States, your country of residence, or any other jurisdiction whose laws apply to you (see Section 12 — Export controls).
2. Changes to these Terms
We may update these Terms from time to time. If a change is material — for example, a change to the dispute-resolution section, fees, our license to your content, or the scope of permitted uses — we will provide reasonable advance notice by:
-
Email to the address associated with your account; and
-
In-Game or on-Site notice the next time you launch the Game or visit a Site.
Where required by law, we will obtain your consent to material changes. For non-material updates (typo fixes, clarifications, vendor list updates) we will update the “Effective” date at the top of these Terms without separate notice.
Your continued use of the Services after the Effective date constitutes acceptance of the updated Terms. If you do not accept an update, your remedy is to stop using the Services and request deletion of your account (Section 8.3).
3. User Accounts
3.1 Account creation
To access most features you must create an account. You agree to:
-
Provide accurate, current, and complete information at signup, including a valid date of birth (used solely for age verification — see our Privacy Policy);
-
Keep your account information accurate and up to date; and
-
Maintain the confidentiality of your password and any authentication credentials.
3.2 Account responsibility
You are responsible for all activity that occurs under your account. You agree to notify us promptly at hello@gotime.gg if you suspect unauthorized use. You may not share, sell, transfer, or rent your account or account credentials.
3.3 One account per person
You may maintain one (1) account per Game unless we expressly authorize additional accounts. We may consolidate, suspend, or terminate duplicate accounts.
4. User Conduct
When you use the Services, you agree not to:
4.1 Legal and abuse
-
Violate any applicable law, regulation, or third-party right;
-
Engage in fraudulent, deceptive, abusive, harassing, threatening, or harmful behavior toward any person;
-
Post, transmit, or upload content that is unlawful, defamatory, obscene, hateful, or that infringes another person’s rights;
-
Impersonate any person or entity, or misrepresent your affiliation with any person or entity.
4.2 Competitive integrity (anti-cheat)
The Games are competitive. You agree not to:
-
Use bots, scripts, macros, or any form of automation to play the Games or interact with the Services;
-
Use modified, hacked, or unauthorized client software, including memory editors, packet manipulators, or any tool that alters Game behavior on your device;
-
Exploit bugs, glitches, or undocumented behavior to gain advantage, including but not limited to currency duplication, rank manipulation, or scoreboard tampering;
-
Share, sell, rent, trade, or transfer accounts, in-Game items, virtual currency (including Pickled Chips), or progress for real-world value (“real-money trading” or “RMT”), except where we have explicitly authorized such activity;
-
Participate in wash trading, win trading, boosting, or collusion in ranked, leaderboard, or tournament play;
-
Reverse-engineer, decompile, or disassemble the Game client or Services except as expressly permitted by applicable law.
Violation of this section is grounds for immediate account suspension or termination, forfeiture of in-Game items and virtual currency, and disqualification from competitive events and rewards.
4.3 Security
You agree not to:
-
Interfere with or disrupt the Services, including denial-of-service attempts, excessive request rates, or attempts to overload our infrastructure;
-
Probe, scan, or test the vulnerability of the Services without our prior written authorization (we run a coordinated disclosure process — contact hello@gotime.gg);
-
Access, tamper with, or use non-public areas of the Services, our computer systems, or our service providers’ systems;
-
Circumvent or attempt to circumvent any rate limit, access control, content filter, or other technical measure.
4.4 Commercial use
You agree not to:
-
Use the Services for any commercial purpose without our prior written consent, including resale of access, advertising, or data scraping;
-
Use the Services to develop a competing product or service.
5. Intellectual Property
5.1 Our intellectual property
All content, features, and functionality of the Services — including but not limited to the Games, source code, graphics, character designs, audio, music, text, user interfaces, trademarks, service marks, and trade dress (collectively, the “Content”) — are owned by Go Time Games or our licensors and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.
“Pickleball Aces”, “Pickled Chips”, the Go Time Games logo, and other names, marks, and slogans used in the Services are trademarks of Go Time Games. You may not use them without our prior written permission.
5.2 Limited license to you
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Content for your personal, non-commercial use.
This license is granted for the term of these Terms and terminates automatically if you breach them. You may not:
-
Reproduce, distribute, publicly perform, publicly display, modify, or create derivative works of the Content;
-
Remove, obscure, or alter any copyright, trademark, or other proprietary notices;
-
Use the Content in connection with any product or service not authorized by us;
-
Use the Services or Content for machine-learning training, model fine-tuning, or other automated extraction without our prior written consent.
5.3 Feedback
If you send us suggestions, ideas, or feedback about the Services (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free, sublicensable license to use the Feedback for any purpose without compensation or obligation to you. You agree we may use Feedback without restriction.
6. In-Game Purchases and Virtual Items
6.1 Virtual currency and items
The Games may allow you to purchase or earn virtual currency (including Pickled Chips) and virtual items (including avatars, paddles, balls, and other in-Game goods). These have no real-world value and cannot be redeemed, exchanged, transferred, or refunded for real-world currency, goods, or services, except as expressly required by applicable law.
Virtual currency and items are licensed, not sold. We grant you a limited, personal, non-transferable, non-sublicensable license to use them within the Game in which they were acquired.
We may, in our sole discretion, modify, balance, add, remove, or expire virtual items and currency at any time, including in response to gameplay balance changes, fraud prevention, or migration of the Game.
6.2 Real-money purchases
Real-money purchases of virtual currency and items are processed by:
-
Apple, Inc. through the App Store for iOS users; or
-
Google LLC through Google Play for Android users.
We do not receive your payment card number. The transaction is governed by the applicable platform’s terms.
6.3 Platform terms apply
If you access a Game through the Apple App Store or Google Play, your use is also subject to the Apple App Store Terms of Service and/or the Google Play Terms of Service, as applicable. Where those platform terms conflict with these Terms with respect to the platform’s role in the transaction (payment, refunds, account billing), the platform terms control as between you and the platform.
6.4 Refunds
Refund requests for in-Game purchases must be directed to the platform that processed the transaction:
-
App Store purchases — request refund via Apple at https://reportaproblem.apple.com;
-
Google Play purchases — request refund via Google Play.
We do not directly process payment refunds, but we will assist with platform requests where reasonably possible.
Statutory rights. Where you have statutory rights to a refund or right of withdrawal that cannot be excluded by contract (for example, in the European Union or United Kingdom under consumer protection law), those rights apply notwithstanding anything in these Terms. By beginning to use virtual currency or items immediately after purchase, you may consent to forfeiture of any statutory withdrawal period; check your local consumer rights.
Account termination and refunds. If we terminate your account for breach of these Terms (Section 8), you forfeit any unused virtual currency and items and are not entitled to a refund.
7. User-Generated Content
At present, the Services accept only the following user-created content (“Your Content”):
-
Display names and account names;
-
Avatar and customization choices selected from in-Game options;
-
Communications you send to us (e.g., support tickets).
7.1 License to display names and customization choices
You grant Go Time Games a non-exclusive, worldwide, royalty-free, sublicensable license to use, display, and reproduce your display name and customization choices solely as necessary to operate the Services — for example, showing your display name to other players on leaderboards, in friend lists, and within Game UIs.
7.2 You retain ownership
You retain ownership of Your Content. We do not claim ownership of your display name or customization choices beyond the license in Section 7.1.
7.3 Standards for display names
You agree not to use a display name that is unlawful, obscene, harassing, infringing on a third party’s trademark or right of publicity, or that impersonates another person. We may rename or reclaim display names that violate this section without prior notice.
7.4 Copyright concerns
If you believe content on the Services infringes your copyright, please contact us at hello@gotime.gg with:
-
A description of the copyrighted work you believe has been infringed;
-
A description of the allegedly infringing material and where it is located on the Services;
-
Your contact information (name, address, telephone, email);
-
A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law; and
-
A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the copyright owner.
We will review and respond as appropriate.
8. Termination
8.1 Termination by us
We may suspend or terminate your access to the Services, your account, or any portion thereof, with or without notice, if we believe in good faith that you have:
-
Violated these Terms or any other agreement with us;
-
Engaged in conduct that harms other users, the Services, or our reputation;
-
Created risk of legal liability for us; or
-
Been inactive for an extended period (we will attempt reasonable notice before terminating an account for inactivity).
8.2 Effect of termination
On termination:
-
Your right to access and use the Services ends immediately;
-
You forfeit any unused virtual currency and virtual items (with no refund);
-
We may delete your account data, subject to legal retention requirements (see our Privacy Policy);
-
The following sections survive termination: 5 (Intellectual Property), 6.1 (Virtual currency) to the extent it disclaims real-world value, 9–17, and any other provision that by its nature should survive.
8.3 Your right to delete your account
You may delete your account at any time. See our Privacy Policy for the deletion mechanism and what happens to your data.
9. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.
GO TIME GAMES DOES NOT WARRANT THAT:
-
THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
-
THE RESULTS OBTAINED FROM USING THE SERVICES WILL BE ACCURATE OR RELIABLE;
-
ANY DEFECTS WILL BE CORRECTED; OR
-
THE SERVICES OR THE SERVERS THAT MAKE THEM AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
YOU USE THE SERVICES AT YOUR OWN RISK. Some jurisdictions do not allow the exclusion of certain warranties; in those jurisdictions, the above exclusions apply to the maximum extent permitted by law.
10. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL GO TIME GAMES, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES.
OUR TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE GREATER OF:
-
THE AMOUNT YOU PAID US (IF ANY) IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY; OR
-
USD $100.
THESE LIMITATIONS APPLY WHETHER THE CLAIM IS BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; in those jurisdictions, our liability is limited to the maximum extent permitted by law.
11. Electronic Communications
By creating an account, you consent to receive electronic communications from us, including:
-
Service communications — account notices, security alerts, transaction confirmations, policy updates, and similar operational messages. These are required for us to operate the Services and you cannot opt out without closing your account.
-
Optional communications — marketing, promotions, newsletters, and in-Game tips. You consent to these only if you opt in; you can withdraw consent at any time via the unsubscribe link in any email, by disabling push notifications in your device or account settings, or by emailing hello@gotime.gg.
You agree that electronic notices and communications satisfy any legal requirement that such communications be in writing.
12. Export Controls and Sanctions
You represent that you are not located in, ordinarily resident in, or a national of any country or region that is the subject of comprehensive United States economic sanctions, and that you are not on any U.S. government list of restricted, denied, or sanctioned parties. You agree not to use the Services in violation of any U.S. or other applicable export control or sanctions law.
13. Beta, Early Access, and Test Programs
From time to time we may offer beta versions, early access programs, or test versions of the Services or specific features (each, a “Test Program”). Test Programs are provided “as is” and may:
-
Contain bugs, errors, or incomplete functionality;
-
Be modified, suspended, or discontinued at any time without notice;
-
Have progression, virtual currency, virtual items, ratings, or accounts that do not carry forward to the production release;
-
Be subject to additional terms specific to the Test Program (which will control over these Terms to the extent of any conflict).
By participating in a Test Program, you acknowledge these risks and agree that we are not liable for any consequences of your participation beyond those provided in Section 10.
14. Indemnification
You agree to defend, indemnify, and hold harmless Go Time Games and our affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:
-
Your access to or use of the Services;
-
Your violation of these Terms;
-
Your violation of any third-party right, including any intellectual property or privacy right; or
-
Your User Content.
We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate with our defense.
15. General Provisions
15.1 Entire agreement
These Terms, together with our Privacy Policy and any additional terms applicable to specific Services or Test Programs, constitute the entire agreement between you and Go Time Games regarding the Services and supersede any prior or contemporaneous agreements or understandings.
15.2 Severability
If any provision of these Terms is held to be invalid, illegal, or unenforceable, that provision will be severed, and the remaining provisions will continue in full force and effect. The invalid provision will be replaced with a valid provision that most closely matches the intent of the original.
15.3 No waiver
Our failure to enforce any provision of these Terms is not a waiver of our right to do so later. No waiver is effective unless in writing and signed by us.
15.4 Assignment
You may not assign or transfer these Terms or your account, by operation of law or otherwise, without our prior written consent. Any attempted assignment without our consent is void. We may freely assign these Terms in connection with a merger, acquisition, financing, sale of assets, or by operation of law.
15.5 No third-party beneficiaries
These Terms do not create any third-party beneficiary rights, except that Apple, Inc. and Google LLC are third-party beneficiaries of these Terms to the extent of their respective platform terms and have the right to enforce them as to your use of a Game obtained through their respective platforms.
15.6 Force majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, war, terrorism, civil unrest, labor disputes, power or internet outages, denial-of-service attacks, or governmental action.
15.7 Notices
Notices to you may be given by email to the address on your account, by posting on a Site, or by in-Game message. Notices to us must be sent to:
Go Time Games, Inc. Attn: Legal 8 The Green Dover, DE 19901
Email: hello@gotime.gg
Notices are effective on the date sent (for email and in-Game) or three business days after mailing (for postal mail).
16. Governing Law and Venue
These Terms and any dispute arising out of or relating to them or the Services are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Subject to Section 17 (Binding Arbitration), any judicial action permitted under these Terms must be brought exclusively in the state or federal courts located in Denver County, Colorado, and you consent to the personal jurisdiction of those courts.
17. Binding Arbitration and Class-Action Waiver
Please read this section carefully — it affects your legal rights.
17.1 Agreement to arbitrate
You and Go Time Games agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or our relationship with you (a “Dispute”) will be resolved by binding individual arbitration, except as set out in Section 17.5 (Exceptions) and Section 17.7 (Opt-out).
17.2 Arbitration rules and forum
The arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures (or by another mutually agreed administrator). The arbitration will be conducted by a single arbitrator. The seat of arbitration is Denver, Colorado, but the arbitrator may permit you to participate by telephone or video conference.
If your claim is for USD $10,000 or less, the arbitration will be conducted in writing unless you request a hearing. Larger claims will follow JAMS standard procedures.
17.3 Informal dispute resolution first
Before initiating arbitration, you agree to first contact us at hello@gotime.gg with a written description of the Dispute and a proposed resolution. We will attempt to resolve the Dispute informally within 30 days of receipt. If we cannot resolve it informally, either party may initiate arbitration.
17.4 Class-action waiver
You and Go Time Games each agree that any Dispute will be resolved on an individual basis. Neither party will participate in a class action, collective action, mass arbitration, private attorney general action, or other representative proceeding with respect to any Dispute, and neither party will join or consolidate claims with claims of any other person.
If this class-action waiver is found unenforceable as to a particular claim or remedy, then that claim or remedy (and only that claim or remedy) is severed from arbitration and may be brought in court, while all other claims will proceed in arbitration.
17.5 Exceptions
The following are not subject to arbitration:
-
Small-claims court — either party may bring an individual action in small-claims court for any claim within that court’s jurisdiction.
-
Intellectual property — either party may bring an action in court to protect its intellectual property rights (including injunctive or equitable relief).
-
Disputes that cannot lawfully be arbitrated in your jurisdiction.
17.6 Costs
Each party bears its own attorneys’ fees and costs unless the arbitrator awards otherwise under applicable law. Filing fees and administrative fees are governed by the JAMS rules; if you demonstrate that those fees would be cost-prohibitive, we will pay them as required by applicable consumer arbitration standards.
17.7 30-day right to opt out
You may opt out of this arbitration provision by sending written notice to hello@gotime.gg within 30 days after you first accept these Terms. Your notice must include your account email, your full name, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.
If you opt out, neither you nor Go Time Games will be bound by Sections 17.1–17.6; the other provisions of these Terms (including Section 16) continue to apply.
17.8 Survival
This Section 17 survives termination of these Terms and your relationship with us.
18. Contact
For questions about these Terms or the Services:
-
Email: hello@gotime.gg
-
Postal: Go Time Games, Inc., 8 The Green, Dover, DE 19901
For privacy and data-rights inquiries, see our Privacy Policy.